Returns

Please Note

  • Returns can be accepted within 14 days of delivery.
  • Returns can only be accepted for any garment that is unworn, unwashed and unaltered.
  • Please include the tag pinned into place, the garment and the return form. 
  • Please mail back in its original packaging for environmental purposes
  • We offer a $15 alterations credit on our garments. If the fit is an issue and you'd prefer a small adjustment, please reach out to madeline@opalinehue.com
 

Return shipping

For exchanges or returns, we will cover the cost of shipping your product back to us if you are located in the US. Shipping back to us cannot yet be covered by us on orders outside the US.
We will issue you store credit or a refund once we receive your order.

Returns are processed on Mondays and Thursdays. We have a small team and want to offer you the best customer service. So you can expect a swift reply on Monday or Thursday to process your return!
                     
If you are ready to initiate a return, please fill out the form below. 
                       

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